Support

What can we help you with?

• Problems uploading or transcribing audio files
• Questions about live transcription or translation
• Billing, invoices, or subscription changes
• Bug reports or unexpected errors
• Feature requests and feedback

When you email us

To help us resolve your issue faster, please include:

• The email address you use for Transcribe7
• A short description of the problem
• Any error messages you’re seeing
• The approximate date/time when the issue occurred

Status & uptime

If you suspect a broader outage or service disruption, you can still contact us at info@transcribe7.com and we’ll confirm what’s going on.

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